Cookie policy

Protecting our customers is at the heart of everything we do at Hansgrohe and protecting your information is no exception. This means that any cookies used on our sites will not contain personally identifiable information about you. However, we do use cookies on our websites to help make your visits more effective so we’d like to explain more about how and why we use them.

Cookies make websites work better

Cookies are small text files placed on your computer by websites or sometimes by emails. They provide useful information to companies, which helps in all sorts of ways. For you, it means you can use the site more efficiently and save time by not having to re-enter details each time you visit. They also make sure you receive the most relevant information from us.

 

We use two types of cookies on our websites

  • Session cookies that are deleted after each visit.
  • Persistent cookies that remain in place across multiple visits to our sites.

All of these cookies are essential to successfully use our website.

Session Cookies are used by the server to store information about user page activities so users can easily pick up where they left off on the server's pages. By default, web pages really don't have any 'memory'. Cookies tell the server what pages to show the user so the user doesn't have to remember or start navigating the site all over again. Cookies act as a sort of “bookmark” within the site.

Persistent or tracking Cookies are employed to store user preferences.
You can disable and/or delete cookies via your browser if you wish to, but this will restrict the functions that you're able to carry out on our sites. For more information about how to disable cookies in your browser please visit the About cookies Website.

Here’s a list of our essential cookies and how we use them:

  • HGR_notePadCount:
    This cookie saves the status quo of the notepad for the duration of your visit on our website.
  • hgr_downloadCount:
    This cookie saves the status quo of the download list for the duration of your visit on our website.
  • JSESSIONID:
    This cookie identifies you as visitor within paging and saves specific characteristics and settings for the display of teaser etc. The cookie will be deleted automatically after you left the website.
  • hgr_:
    This cookie identifies you as visitor within paging and saves specific characteristics and settings and accordingly the selected and used language etc. The cookie will be deleted automatically after you left the website.
  • external_cookievalues:
    This cookie identifies you as visitor within paging and saves specific characteristics and settings for the display of teaser etc. The cookie will exist over the duration of your visit.
  • hgr_dl_id, hgr_preferences:
    The cookie saves the status quo of the downloads over the duration of your visit on our website.
  • __atuvc, di, dt, loc, psc, ssc, ssh, sshs, uid, uit, uvc, uvc, TPC, cid, siteaud, ana_svc, _chartbeat2, __utma, __utmz, PHPSESSID, __utmc:
    The social media service addthis saves in this cookie different user characteristics and settings. This information will be saved beyond the end of the session and will be available at the next visit.
  • TPC, cid, uid:
    The service adform saves in this cookie different user characteristics and settings. This information will be saved beyond the end of the session and will be available at the next visit.
  • hg-wl:
    This cookie contains a list of all article numbers that are placed on the "my notepad" service. The list is used to save articles on "my notepad" for several days ("my notepad" functionality).
  • mobileRedirect: true/false
    Set when redirecting a user from the desktop website to the mobile website, if the user opts to switch to the mobile website. If this cookie is set to true and the user calls up a desktop site again using the mobile device, then he/she is automatically forwarded to the mobile site without further prompting.
  • desktopRedirect: true/false
    Set when redirecting a user from the mobile website to the desktop website, if the user opts to switch. If this cookie is set to true and the user calls up a mobile site again using a desktop browser, then he/she is automatically forwarded to the desktop site without further prompting.

We also use the following Google Analytics Cookies:

  • _ga, _dc:
    These cookies are used to collect information about how visitors use our site, which we use to help improve it. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. This information will be saved beyond the end of the session and will be available at the next visit.

If you share the use of a computer, accepting or rejecting the use of cookies will affect all users of that computer.

If you continue to surf the website without changing your settings, you are agreeing to the use of cookies.

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Hansgrohe uses cookies to guarantee you the best possible service. If you continue to surf the website without changing your settings, you are agreeing to the use of cookies.

   

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